How do I know my Payet item is authentic?

All products sold on Payet are 100% original. We work only with verified suppliers and manufacturers. Most items come with tags or markers like QR codes for authenticity confirmation.

How long does shipping take?

Standard UK orders usually arrive within 3-5 working days. For international orders, delivery may take 7-14 business days depending on your location.

Can I return or exchange my order?

Yes, we accept returns or exchanges within 14 days of delivery, provided the item is unworn, unwashed, and in original condition with all tags attached.

What size should I choose?

We recommend referring to our detailed size chart listed under each product. If you're between sizes, consider sizing up for a more relaxed fit.

How do I contact customer support?

You can reach our team via the contact form on the website or email us directly at support@payetwear.com. We aim to respond within 24–48 hours.